Dell Mouse Not Working
Updated: by Computer HopeThis page covers the most common ways to resolve a non-functioning laptop. If you cannot resolve the issue for your laptop's touchpad after trying the solutions on this page, the touchpad is probably not working due to a less common cause. In this case, we recommend taking the laptop to a computer repair shop for further analysis. Operating system not respondingThe first thing to check is whether the computer and the operating system is not responding as well. It could be that the computer is, meaning it is not responding to any commands you give it. In this case, the touchpad would also not be working.To check for this issue, try pressing the to see if the opens.Fn key combinationSome laptops have an + combo to enable and disable the touchpad.
If your laptop has this feature, try pressing the button or keys to turn the touchpad on and off a few times, to see if that resolves the issue. External deviceSome USB automatically disable the touchpad when connected. As a troubleshooting step, turn off the computer, disconnect all external devices, then start the computer again to ensure one of them has not turned off the touchpad.
I am using dell inspiron 15R 5537. I am having problems with my dell touchpad. I am using wireless mouse for a long time and just few days ago my touchpad stopped working. I downloaded the latest driver from dell website the touchpad started working back again. But again next day it just disappeared. And now its not even showing in device manager.
If this fixes your problem, you can reconnect the USB device to continue troubleshooting or changing settings discussed in the next sections. Check touchpad settings.
NoteWe recommend that you connect a external mouse, or use the laptop's (if available) to perform the steps below. If you cannot get an external mouse to function, see our page.As we mentioned in the previous section, it's important to have a look at your mouse/touchpad settings, as they may keep your touchpad from working or disable the touchpad entirely. To access the mouse settings, follow the steps below. Windows users - Touchpad settings. Press the Windows key, type touchpad, and select the Touchpad settings option in the search results. In the Touchpad window, make sure the Touchpad On/Off toggle switch is set to On. If it is Off, change it to be in the On position.Windows users - Mouse settings.
Press the Windows key, type Control Panel, and then press Enter. Click the Hardware and Sound option. Under Devices and Printers, click the Mouse option.
TipIf the Control Panel View by option is set to Small icons, click on the Mouse option in step 2 above. In the Mouse Properties window that opens, locate your touchpad settings. They are usually under the far right next to Hardware (the name of the tab varies from manufacturer to manufacturer).
Ensure there is a check in the box next to Enable touchpad. Adjust any other settings to your liking, then click Apply, then OK. Test your touchpad.If you do not see a touchpad tab in the Mouse Properties window, try the following steps.
In the Mouse Properties window, click the Hardware tab. Check for an entry in the Devices list named HID-compliant mouse.
If you have a USB mouse connected to your laptop for troubleshooting purposes, you may see two HID-compliant mouse entries. Click on each entry to find the one that does not have USB in the Location property. When you find the HID-compliant mouse entry for the touchpad (the non-USB entry), click the Properties button. In the HID-compliant mouse Properties window, check the Device status to see if it states 'This device is working properly.' If it states anything else, then there is a problem with the touchpad.
If the touchpad device is not working properly, you can try updating the drivers. Click the Change settings button, click on the Driver tab, then click the Update Driver button. Click the Search automatically option to allow Windows to look for an updated driver on the computer and on the Internet. NoteIf you do not see a non-USB HID-compliant mouse device on the Hardware tab, the touchpad may have been disabled in the BIOS (see the section below).
Dell Mouse Not Working
If the touchpad has not been disabled in the BIOS, the Windows operating system may not be able to detect it due to it being defective and non-working (see the section). Apple macOS users. For macOS X, access the System Preferences in the Apple menu at the top of the desktop screen.
For MacBook Pro, click on the System Preferences icon at the bottom of the desktop screen. In the System Preferences window, click on the Trackpad icon to open the Trackpad settings. Adjust any trackpad settings you prefer to change. Test the trackpad to see if it works.Checking Device Manager and updating drivers. NoteWe recommend that you connect a external mouse, or use the laptop's (if available) to perform the steps below. If you cannot get an external mouse to function, see our page.If the touchpad still isn't working, the Windows can tell you detailed information about hardware issues and help you update. For example, if a device has a yellow exclamation mark or red X next to it, this is indicative of hardware or software issues.
To locate the touchpad in Device Manager, follow the steps below. Press the and type device manager, then press Enter. Under Your PC, the Mice and other pointing devices entry. Locate your touchpad and the and select Update Driver Software.
Dell Mouse Not Working Touchpad
NoteIf you do not see the touchpad device listed in the Device Manager, it may have been disabled in the BIOS (see the section below). If the touchpad has not been disabled in the BIOS, the Windows operating system may not be able to detect it due to it being defective (see the section below).Check CMOS (BIOS) setupMake sure the touchpad has not been disabled in the CMOS setup. Once you have, check the hardware device settings and, if the touchpad is disabled, re-enable it and restart the laptop to test the touchpad. Corrupt operating system filesAnother possible cause for a malfunctioning touchpad is operating system files. While you would notice other issues as well due to corrupt system files, this could result in the touchpad not working.Fixing this requires you to either at a date before the touchpad stopped working, or you may need to perform an operating system repair installation. The repair installation will require you to on the hard drive or use an operating system install disc.
Dell Keyboard Not Working
Defective hardwareFinally, if the touchpad still is not working correctly or at all after trying the troubleshooting steps above, it may be defective. Contact the for further suggestions or take the laptop to a computer repair shop. It could require replacement of the touchpad itself or another hardware component. If the touchpad cannot be fixed, you could connect and use an external mouse as a workaround.